INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    🛒 Q: Are all pieces really one-of-a-kind?

    Yep, bestie. Each drop is limited AF. We don’t restock the same styles, so if you love it—cop it. Once it’s gone, it's gone for good.

    📦 Q: How long will my order take to arrive?

    We ship out orders in 2–4 business days, and delivery usually takes 4–9 working days depending on where you are. You’ll get tracking info on email or sms as soon as it ships!

    💸 Q: Do you offer Cash on Delivery (COD)?

    Nope. We’re a prepaid-only store. No COD, no complications, no drama.

    👗 Q: Can I exchange a piece if it doesn't fit me?

    Sorry love, no size exchanges. Every piece is one and only, so we can't swap sizes. Please check the size chart carefully before ordering!

    😢Q: What if I receive a damaged item?

    That’s rare—but if it happens, don’t worry. We’ll exchange it for you bestie! But make sure -

    •You email us or dm us within 48 hours
    •You share a 360° unboxing video (uncut, unedited, start to finish)
    •The item is unworn, with all original tags & packaging

    Remember, No video = no exchange. This keeps things fair 💖

    🚫 Q: Can I cancel my order after placing it?

    No cancellations, babe. Once your order is placed, it’s locked in and already manifesting its way to you.

    📏 Q: I’m confused about sizing—help!

    Every product page has a size chart made for each style. You can choose from there ! Our most collection are true to size but some outfits may vary according to the styles and fits.

    💌 Q: How do I contact you for order issues?

    Email us at amberlanestore@gmail.com with your order ID, or DM us on Insta . We reply within 24–48 hours.

    📸 Q: Can I get featured on your page?

    OMG yes! Tag us in your Amber Lane fits on insta post and stories and get featured on our official page stories and feed. Serve the look, queen 👑

    🌎 Q: Do you ship internationally?

    Not right now, but we’re working on it! For now, we only ship within India.

    🛍️ Q: Do you restock sold-out items?

    Nah babe, no restocks. Each drop is exclusive—so if it’s sold out, it’s gone forever. Follow us on Instagram to catch the next collection before it disappears 👀

    🔥 Q: When’s your next drop?

    Follow us on Instagram and join our WhatsApp community for all drop announcements, sneak peeks, and countdowns. Trust us—you don’t wanna miss it.

    🚚 Q: Do you offer free shipping?

    Yesss queen—free shipping on all orders across India, no minimum spend, no codes, no catches. Just add to cart and slay 💅✨